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Compassion in Healthcare - Can it be Taught?

Lynne Reeder • Jul 20, 2023

Most hospital and healthcare facilities list compassion as one of their core values. While compassion is important to patients and their families, we are very much at the early stages of understanding how to apply compassion in practical terms within hospital settings.


One of the issues related to compassion is that it is frequently misunderstood as relating to love, softness, tenderness and even weakness, Whereas, in reality compassion is a powerful and courageous human motivation. While compassion has been identified as a value in contemplative traditions for centuries – science is now defining compassion as a motivation, and as a motivation

compassion guides us to both – 1) Notice, turn towards (rather than away from) and pay attention to signals of distress and suffering in others, along with 2) a desire to alleviate and prevent that distress and suffering which involves learning how to do it

skilfully.

https://www.compassionatemind.co.uk/


These skills require learning how to do compassion well, and within the past 5-7 years training modules have been developed to support the motives of individuals to be compassionate, and to develop positive emotions that can be triggered towards

compassionate action. One of the world’s leading experts in compassion training is the social neuroscientist Dr Tania Singer who has found that compassion training works by engaging the ‘...active generation of positive affect and the underlying brain

network related to care and affiliation. (The Oxford Handbook of Compassion Science, 2017, pg114).


Applying compassion in healthcare settings is important because recent studies are showing that it results in better staff wellbeing and commitment and improved care within workplaces. A recent Harvard medical school study of patient satisfaction revealed that clinical compassion accounted for 65% of the variation in patient satisfaction. And another study of 3000 patients suggested that if their physicians were brusque, patients did not feel fully empowered to understand cope with and manage their illness. (Michael West, 2021 Compassionate Leadership, pg50) And for the clinician’s psychology safety studies find an inverse relationship between

compassion and burnout – the more clinicians and carers are compassionate the less likely they are to experience burnout (Michael West, 2021 Compassionate Leadership, pg53).


One of the aims of Compassionate Ballart is to share the learnings on applying compassion science in various settings including in business, education, social justice and in healthcare.


Recently, we worked with Grampians Health on a compassion in healthcare training program. This award winning four-week self-paced online course was developed at Monash University and comprises three hours of content per week including a live

Q&A event with the course facilitators in the final week. Nine staff members undertook the training and three completed an evaluation that asked these questions:


  •  Was this training relevant to your work?
  •  What was the most useful information you obtained from the training?
  •  Have you been able to apply that compassion approach in your work?
  •  Would you recommend this training to your colleagues?
  •  Any other comments


We certainly acknowledge that a sample of three does not in any way provide scientific data, but as a program evaluation it does provide at least some indication that this program is worthwhile considering for healthcare providers across Ballarat.

Overall, each of the participants agreed that this course content was relevant to them, and they would all recommend it to their colleagues. In terms of usefulness, they found benefits from the evidenced based readings, discussions, and practical

approaches for staff to increase knowledge and skill around the use of compassion as a practical tool.


They were able to take away simple tips for providing compassion, and for applying “fleeting” moments of compassion when busy. In addition, they acquired a better understanding of the difference between compassion and empathy and what means

for staff burnout, and how to support the emotional wellbeing of staff in ensuring the workplace has caring team members that can thrive through adversity.


They also indicated they would take their learning and apply it more broadly, for example one participant has already added this content to the emotional intelligence presentation she gives to staff in the emergency department. This course was designed by Dr Debbie Ling, Professor Craig Hassed, and Dr Richard Chambers from Monash University to teach strategies to enhance compassion, avoid empathic distress, improve staff wellbeing and create more caring and compassionate workplaces.


In terms of transparency, it should be noted that Dr Debbie Ling is a member of the Australian Compassion Council, as is compassionate Ballarat’s Dr Lynne Reeder. There are two more courses being run in 2023 one starts on 21 August and the other

on 6 November 2023.

More information here:
https://shop.monash.edu/compassion-training-for-healthcare-workers.html

A New Report on the Science of Compassion

By Lynne Reeder • 18 Apr, 2024
A new report on the science of compassion by Dr Lynne Reeder and her international research colleague Dr Marcela Matos on the Future Directions in Compassion Science has just been released: Some of the key points from this report include: Research in compassion science is consistently finding that the motivation of compassion fosters improved mental and physical health, and has profound effects on social relationships in families, groups, communities and between communities. Many scientific studies show that different motives organise our minds and bodies quite differently. For example, the way our attention is directed, our thoughts are focused, and our intended behaviours are enacted, differ significantly as to whether our motives are - competitive self-focused, anger or fear based - or cooperative and compassion based. There are many practical applications of compassion, including for business and commerce – e.g. studies conducted by Assoc Prof Daniel Martin have found that compassion training can improve the psychological safety and well-being of employees and therefore mitigate the negative behaviours within businesses that can disrupt valuable innovations. Prof Tania Singer, Director of the Social Neuroscience Lab, Max Planck Society, Germany highlights how compassion training works. Her world leading studies which include the use of fMRI’s in assessing differences before and after compassion training - show that it works by supporting the upregulation of our systems of care and affiliation…in compassion you accept the reality that is out there, but you activate the system which will allow you to be resilient against the potential negative effect of overwhelm and empathic distress. Read the full report here Read a 2 page summary of the report here

Target 1.5 degrees: What are the barriers?

By Compassion Ballarat • 18 Mar, 2024
with Ciara Bryne, Dr. Janet Salisbury and Dr. Lynne Reeder In early February, researchers from the European Union's Copernicus Climate Change Service presented data indicating that throughout 2023, temperatures surpassed the critical threshold of a 1.5-degree increase above pre-industrial levels. This threshold is significant as it is the limit global leaders committed to not exceed in order to prevent the most severe impacts of climate change. With this new evidence highlighting the failure to make sufficient progress in combating climate change, it becomes imperative to explore the obstacles hindering our advancement. We must delve into the psychological, logistical, financial, economic, and political challenges that are impeding our ability to take significant strides toward safeguarding our future and the planet from the escalating climate crisis. https://www.globalcompassioncoalition.org/events/target-1-5-degrees-what-are-the-barriers/

MLK Peace Event

By Compassion Ballarat • 06 Feb, 2024
21 January 2024 - Compassionate Ballarat partnered with Let’s Talk Peace Ballarat to contribute a webinar discussion as part of the Martin Luther King David 40 Days of Peace program which is an annual event organised by the global Charter for Compassion. This event was entitled Turning ‘the dream' of Peace into Action, One Compassionate Step at a Time and featured speakers David Hartsough, Founder of World Beyond War; Tim Hollo, Executive Director of the Green Institute; and Gem Romuld, National Director, ICAN. David Hartsough has been working actively across the globe for nonviolent social change and peaceful resolution of conflicts since his personal encounter with Dr Martin Luther King Jr. and he shared his experiences on practicing nonviolence and in taking tangible and compassionate steps toward a peaceful world during. You can listen to the inspiring presentations here: 40 Days of Peace - Turning ‘The Dream’ of Peace into Action One Compassionate Step at a Time ( youtube.com )
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